Windows Client: Kiosk Mode

This document covers the Workspot Windows Client's kiosk mode.

Kiosk mode allows multiple users to share a Workspot client installation. You would use kiosk mode on shared devices; for example, in-clinic examination rooms. Users log onto the Workspot Client at the start of each session. Once logged in, they are presented with the same desktops and applications they would see on their own Workspot-enabled devices. The normal on-boarding process, which dedicates the Client permanently to a single user, is skipped.

The Workspot Client runs in Workspot mode by default. Kiosk mode requires that you set command-line switches when launching the Workspot Client .msi file.

Once installed, kiosk mode and the other command-line parameters will be retained across updates. Switching from kiosk mode to Workspot mode or vice versa requires that you uninstall and reinstall the Workspot Client.

Prerequisites

Workspot Enterprise Connector
Active Directory (AD) or Azure Active Directory (Azure AD) Integration
The latest Workspot Client in .msi format
A client system running a supported Windows OS

Limitations

Kiosk mode is currently supported in the Windows Client only.
Kiosk mode doesn’t support automatic updates via Deployment Rings.

Using Kiosk Mode

From the end-user's point of view, kiosk mode is almost identical to Workspot mode. Users see their own Workspot desktops and applications, just as they would with dedicated devices.

The differences revolve around logon and logoff procedures:

Kiosk mode does not use a PIN: You must log in at the start of each session.
If the auto logoff option is specified on installation, closing your desktops or applications also logs you out. (This happens when you close all open desktops or apps. For example, if you have two desktops open, you must close both of them before you are logged out.) The login screen is then displayed, allowing another user to log on.

Installing Kiosk Mode

Download

Download the Windows Client for your Windows OS (32-bit or 64-bit):

Command Line

Run the Workspot Client .msi file with the appropriate switches. These are described in Installer Switches below. Switches may change from release to release.

Use the following format:

msiexec /i WorkspotClientSetup64.msi mode=kiosk subdomain=CompanyIdentifier /l* %temp%\WorkspotInstall.log

where subdomain=CompanyIdentifer uses the Company Identifier of your company, as set up by Workspot (usually your company name in lower case, such as "acme"). This can be seen in Workspot Control under "Setup > Configuration > Access > Company Identifier."