Workspot Client Quick Start

Introduction

The Workspot Client connects you with remote Workspot Cloud Desktops and Workspot Cloud Applications, which are created and maintained by your IT group. You use these Desktops and Applications as if they were local.

Unless restricted by your IT administrators, you can install the Client on almost any device and use it to access your remote Workspot resources from anywhere in the world if you have Internet access.

This article is intended for Workspot Client users.

Installing the Client

If your local device is Windows, Mac, iPhone/iPad, or Android, go to https://www.workspot.com/download to acquire and install the desired Client. For the Workspot Web Client, skip to the next step.

If you will be running the Client in a browser, navigate to https://web.workspot.com/company_identifier, where company_identifier is provided by your IT administrator.

Launch and Register the Client

Launch the Client, then register it with Workspot  as follows:

• Enter your Company Identifier if asked (provided by your IT administrator).

• Select one of the offered authentication methods (usually “Username and password” or “Email an activation code”).

• If you selected “Username and password,” enter your company credentials on the next popup, which may ask for Active Directory credentials, Windows Login (Entra ID) credentials, or whatever your IT administrator configured.

• If you selected “Email an authentication code”, look for the email from Workspot and type its authentication into the field on the Client.

• You may be asked for a lock screen passcode (that is, a PIN) to unlock the Client after it locks itself due to inactivity. If so, create and enter a passcode.

• You will be shown the Workspot Client dashboard. Each of your Workspot Cloud Desktops and Applications will be shown by an icon (there may be just one icon).

Using the Client

Click an icon to launch a Workspot Desktop or Application. This is running on a remote server somewhere, as set up by your IT group. After entering your credentials, use your Desktop or Application as if it were local.

• You see only the Desktops and Applications you are entitled to you, as set up by your IT administrator.

• Some functionality may be locked down by your IT administrator, such as the ability to print from your Workspot Desktop/App to a printer or to paste data into a non-Workspot resource.

• Depending on how your IT administrator configured your Workspot deployment, you may not have to sign into your Workspot Desktop/App next time.

• You may also have Web Applications, which behave like other Workspot Applications but are run locally in the Client’s Secure Browser.

In some Clients, you can run multiple Workspot Desktops and Apps at once by clicking on another icon.

Closing Desktops and Applications

When finished with a Workspot Desktop or App, disconnect using the “X” icon at the top of the Desktop/App window, or for full-screen displays, click the “Options” icon to open it and click the “X/disconnect” icon you see there. You can also close the Client itself when done.

Changing Client Settings

You can change Client settings in two places: on the Client dashboard, using the “Settings” (gear) icon, or in an open Desktop/App, using the Options bar (shown above). Some settings are not available on the options bar.

Common settings include:

• Display settings: The Client defaults to launching each Desktop or App in its own windows, but you can make them full-screen or full-screen on multiple monitors.

• Zoom: If your Desktop/App display shows elements that are too small to use, setting Zoom above 100% will make them larger.

• I/O settings: Enabling the use of audio and webcams.

Additional Notes

• You can close a Desktop/App on one Client device and connect to it from another.

• Depending on your IT group’s configuration, signing into a Workspot Desktop after a long period of inactivity is likely to be slow due to power management.

Related Document

• Workspot Web Client.