Determining Which Workspot Client Versions are in Use

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You can use Workspot Trends to discover facts about which versions of the Workspot Client are in use in your organization. For example, you can that they are all up to date.

Procedure

  • Sign into Workspot Trends.

  • Go to “Company > Clients.”

  • The “Client Adoption by Version” table lists all the Client versions in use.

  • Pay attention mostly to “Active Devices” because “Inactive Devices” haven’t been used in at least 90 days and probably don’t matter.

Client adoption statistics showing active and inactive devices for iOS and Windows versions.

  • If any of the Client versions require investigation (because they are obsolete, for example), go to “Users > Client Activity.”

Overview of client activity metrics including user engagement and device details.

  • This will show a table of all the users and Client, including user name and email columns, a “Client Version” column, and “Client OS” column.

  • With a small number of users, looking over this table may be adequate.

Menu options for exporting data, including options for Excel and CSV formats.

  • With large numbers of users, downloading the report in .csv or Excel format may be more practical.

    • Go to the “kebab” icon in the upper right corner of the table and select “Download > Export to Excel” or “Download > Export to .CSV.”

    • Open the downloaded spreadsheet and sort or filter it as appropriate. For example, sorting first by “Client OS” and then by “Client Version.”

  • Update any outdated Clients on users’ devices.

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