Workspot Log Collector

  • Updated on May 28, 2026
  • Published on May 28, 2026
  • 1 minute(s) read
  • AA
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The Workspot Log Collector is an interactive diagnostic utility designed to simplify log collection across Workspot components. Packaged as a standalone application, it eliminates the need for manual log gathering—simply launch the executable and follow the guided interface.

Download: Workspot Log Collector

Overview

The tool automatically collects diagnostic data from the following Workspot components:

  • Client

    • Workspot Windows Client logs

    • Registry settings

    • Client installation path, etc.

  • Gateway

    • Gateway agent/plugin logs

    • IIS authentication providers

    • NTLM configuration and restrictions

  • Virtual Desktop & Cloud App

    • Agent logs

    • GPU information

    • Service status

    • Group Policy settings, etc.

  • Enterprise Connector

    • Connector logs

    • DNS and domain validation checks

For more details, please refer to the README file included in the Workspot Log Collector package.

How to Use

  1. Download the tool from the provided link: Workspot Log Collector.zip

  2. Extract the ZIP file.

  3. Copy the executable to the target machine.

  4. Run the tool:

    • Note: The tool will run with elevated privileges.

  5. In the application:

    • Select the device type you are working on.

    • Monitor progress in the Logs tab.

  6. Once complete:

    • Review the Completion tab for:

      • Collected items

      • Skipped steps (if any)

      • Output file location

Output Details

  • Logs are saved to:

    %USERPROFILE%\Logs\WS_DeviceLogs\<HOSTNAME>\

  • The tool generates:

    • A structured log folder

    • A compressed ZIP archive

    • A corresponding SHA-256 hash file for integrity verification

Security & Data Handling

The generated output contains user and system information, including:

  • Hostnames

  • Usernames

  • Authentication events

  • Registry and policy configurations

  • Domain and environment details

Best Practices:

  • Share output files through the Zendesk ticket or approved secure channels

Compliance Considerations

  • No personal data is collected beyond User and system-level identifiers required for diagnostics

  • No credentials or passwords are captured

  • All collected data remains local to the machine until explicitly shared

  • Outputs are timestamped to support auditing and traceability

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