Overview
The Workspot Agent for Windows is a Windows services runs on every Workspot Windows desktop VM and Workspot application server VM. It communicates with Workspot Control to report status and to receive commands about administrative and maintenance tasks. It also communicates with the Workspot Client once a user signs in, coordinating the user’s access. See Workspot Windows Agent Installation and Configuration for in-depth details.
This Agent is sometimes called the “Workspot Desktop Agent,” but it runs on both Windows desktop and Windows server VMs.
Workspot also offers two Additional Agents: The Workspot Gateway Agent (for managed RD Gateways) and the Workspot Linux Agent (for Linux desktops). These are quite similar to the Windows Agent.
Highlights
Support for Custom Clouds and Custom Cloud Pools.
Support for the RPC protocol's Dynamic Virtual Channels for greater flexibility in communication between the Agent and the Client device.
Supported Platforms
Installing the Release
Automatic Updates
On persistent desktops, the Agent service checks for updates once every 24 hours, so these virtual machines are updated within 24 hours of a new release provided they are running and have connectivity to Workspot Control.
Newly cloned desktops check for Agent updates just once after being cloned.
Non-persistent desktops, preview-mode templates, and published templates do not auto-update. See Control: Applying Updated Images to Desktop Pools and Using Workspot Templates for more information.
Manual Download and Installation
Manual installation is rarely necessary. The procedure is given in Workspot Agent Installation and Configuration.
Known Issue
Customers with Workspot GCP power management currently need to disable all power management on their templates and desktops in order to leave these tasks to Workspot. Set "Turn Off Display After" to "Never," disable sleep and hibernation, and set the Power Plan to "High Performance." Otherwise, both performance and power management may be erratic.