Error Code: 50331701

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Error: Your token credentials were rejected by the Remote Desktop Gateway. This could be a temporary error. Try again or contact your network administrator.

Possible Cause: The Gateway plugin responsible for authenticating users’ connections is not configured properly or corrupted.

Possible Solution: Ensure the plugin is installed and configured with the correct tenant details. This can be validated from

C:\Program Files\Workspot\Gateway plugin\info.bat

A computer screen with text and images AI-generated content may be incorrect.

Ref# https://docs.workspot.com/docs/gateway-aad-plugin