Issue: Users are experiencing microphone and speaker redirection issues in the VDI after installing Fabulatech. There is no microphone or speaker output in Microsoft Teams.
No sound in Chrome and Edge browsers
Sound recording works fine in the Recorder app.
Audio redirection is enabled in the Mac Workspot Client setting
Solution: This issue is often caused by the "Audio Sandbox" feature being enabled in some browsers, which interferes with proper audio redirection during remote sessions. Disabling this feature can resolve the problem and restore proper audio functionality.
Steps to Resolve:
For Google Chrome:
Open the Registry Editor (press Win + R, type regedit, and press Enter).
Navigate to the following registry location:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome
Right-click on the Chrome key, select New and then choose DWORD (32-bit) Value.
Name the new value AudioSandboxEnabled.
Set the value of AudioSandboxEnabled to 0 (to disable it).
Close the Registry Editor and restart Google Chrome.
For Microsoft Edge:
Open the Registry Editor (press Win + R, type regedit, and press Enter).
Navigate to the following registry location:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge
Right-click on the Edge key, select New and then choose DWORD (32-bit) Value.
Name the new value AudioSandboxEnabled.
Set the value of AudioSandboxEnabled to 0 (disable).
Close the Registry Editor and restart Microsoft Edge.
Chromium-based Browsers:
For Chromium-based browsers and apps like Microsoft Teams (desktop installed app ) etc. Please follow the steps below:
Right-click on the shortcut icon of the Team App on User vdi
Select Properties.
In the Target field, add the following argument at the end of the existing text:
--disable-features=AudioServiceSandbox
Click Apply, then OK.
Restart the Teams application
