Workspot Trends Release History

Highlights of older Workspot Trends releases. For newer releases, see Using Workspot Trends.

Released on November 8, 2025.
A new Company > Epicenters tab identifies which error conditions are affecting the most users in multiple dimensions. This starts with a summary list of the top issues in each category and is followed by detailed charts. For example, the Summary identifies the top Client Location, Client Version, Device Category, Desktop Region, Pool Region, and Gateway Region, along with the top issue in each.
User feedback reports now offer the end-user a menu of problem categories, which helps to aggregate their feedback.
The Warmup Policy Forecast now shows the current policy, the recommended policy, and the difference between the two. The time zone used by the existing policy is now used instead of UTC.

Released on July 26, 2025 in the US and scheduled for July 29, 2025 in the EU.
Many new charts have been added to the Company and Pools pages.
The Cloud Desktops Usage report now supports the display and download of up to 50,000 entries.
Pool summary tables with information about alarms and user sentiment ratings have been added to the Company Summary and Pool Summary pages.

Released on May 31, 2025 for US Control customers and June 3, 2025 for EU Control customers.
Miscellaneous improvements.

Released on April 12, 2025.
The “Cloud Application Usage” table has been moved from the “Desktop Pools” tab to the “App Pools” tab.
The “Users > Summary > Sentiment - Feedback” tab includes additional colums for date, time, Pool name, Desktop name, IP address, and network type.
The "Desktop Pools > Summary > Cloud Desktop Usage" table has two new columns: "Avg. Usage Days" (The average number of days a user was active in the date range) and "Avg. (Avg. Daily Usage)."
The "Users > Client Activity" page has two additional columns: "Pool Name" showing the Desktop Pool or Application Server Pool and "Desktop/App Server Name" showing the name of the individual Desktop or Application Server. Only the most recent access for each Desktop/App Server is shown.
Deleted Pools are no longer shown.

A new “Desktop Pools > Forecast (Beta)” page now projects next week’s usage pattern for non-persistent desktop pools. This forecast is based on the trailing five weeks of usage data and can be used to construct Warmup Policies.
The “Company > Summary” Page now shows usage in six statistics instead of four:
- Number of unique users active at least once during the display period.
- Number of sessions during the period.
- Total session-hours during the period.
- Average session-hours per user during the period.
- Average session-hours per user per day, on days the user was active.
- Number of days the average user was active during the period.
Bug fixes and security improvements.

Trends navigation has been substantially changed. The schedule for updating the documentation below is TBD.
When the same user or pool is shown in different charts, they will be represented by the same color when possible.
The "Desktop Pools > Login Experience" and "Users > Login Experience" pages now shows the time spent in connecting, resuming VMs, and posture check.
The landing page now shows the average user survey rating, chart of rating over time, total active users, total user session, total usage hours, average usage hours per user, active users over time, users with oversized and undersized desktops,
Trends now has a "Desktop Pools > Usage Heat Map” page that shows desktop sessions in two different ways under: as a chart and as a heat map. The chart shows "Desktops in Use" (running desktops which may or may not have a signed-in user), "Paused Desktops", and so-called "Excess Desktops" (pool size - desktops in use - paused desktops). The heat map shows desktops in use.
The new "Users > Client Activity" page shows activity for every Client device, listing the user's name, email, Client type and version, device OS and model, IP, location, cost center, date of most recent access, and whether the Client is still registered with Control.

The Home page now summarizes the contents of the other pages. In order, it lists Surveys, User Desktop Sizing, Cloud Desktop Usage, Cloud Apps Usage, and Cloud Desktop Pools Performance.
The “End User Experience > User Experience” and “End User Experience > Pools Experience” pages now show charts of packet loss and packet retransmission, given in percent.

The Sizing page now lists desktops that are undersized or oversized in terms of CPU usage, memory usage, or both.
The Sizing page can now show CPU and memory usage distributions for any selected desktop.
Bug fixes.

A new “Sizing” tab shows reports on desktops suspected on being undersized or oversized for their workload. This is determined by memory and CPU load. See Desktop Sizing, below.
Support for multiple Trends instances, initially https://trends.us.workspot.com and https://trends.eu.workspot.com, for data sovereignty.
Bug fixes and usability improvements.