---
title: "Workspot Log Collector"
slug: "workspot-log-collector"
tags: ["collection", "collector", "Log", "tool"]
updated: 2026-05-28T11:00:29Z
published: 2026-05-28T11:00:29Z
canonical: "docs.workspot.com/workspot-log-collector"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspot Log Collector

The **Workspot Log Collector** is an interactive diagnostic utility designed to simplify log collection across Workspot components. Packaged as a standalone application, it eliminates the need for manual log gathering—simply launch the executable and follow the guided interface. **Download:** [**Workspot Log Collector**](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/Workspot%20Log%20Collector.zip)

## Overview

The tool automatically collects diagnostic data from the following Workspot components:

- **Client**
  - Workspot Windows Client logs
  - Registry settings
  - Client installation path, etc.
- **Gateway**
  - Gateway agent/plugin logs
  - IIS authentication providers
  - NTLM configuration and restrictions
- **Virtual Desktop & Cloud App**
  - Agent logs
  - GPU information
  - Service status
  - Group Policy settings, etc.
- **Enterprise Connector**
  - Connector logs
  - DNS and domain validation checks

For more details, please refer to the **README** file included in the Workspot Log Collector package.

---

## How to Use

1. **Download** the tool from the provided link: [**Workspot Log Collector.zip**](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/Workspot%20Log%20Collector.zip)
2. **Extract** the ZIP file.
3. **Copy** the executable to the target machine.
4. **Run the tool**:
  - Note: The tool will run with elevated privileges.
5. In the application:
  - Select the **device type** you are working on.
  - Monitor progress in the **Logs** tab.
6. Once complete:
  - Review the **Completion** tab for:
    - Collected items
    - Skipped steps (if any)
    - Output file location

---

## Output Details

- Logs are saved to:

```plaintext
%USERPROFILE%\Logs\WS_DeviceLogs\<HOSTNAME>\
```
- The tool generates:
  - A structured log folder
  - A compressed ZIP archive
  - A corresponding SHA-256 hash file for integrity verification

---

## Security & Data Handling

The generated output contains user and system information, including:

- Hostnames
- Usernames
- Authentication events
- Registry and policy configurations
- Domain and environment details

**Best Practices:**

- Share output files through the Zendesk ticket or approved secure channels

---

## Compliance Considerations

- No personal data is collected beyond User and system-level identifiers required for diagnostics
- No credentials or passwords are captured
- All collected data remains **local to the machine** until explicitly shared
- Outputs are timestamped to support auditing and traceability