Workspot iOS Client Release 7.1.1

System Requirements

iOS 16 and 17.

Highlights

  • Available now.

  • Compatible with NetScaler devices in front of Workspot Gateways.

Installation

Available in the App Store.

Known Limitations

  • In iOS 16, the on-screen keyboard may obscure parts of the Workspot desktop sign-in fields on the first launch of a non-persistent desktop.

  • When a power-managed desktop resumes from sleep, the connection may time out prematurely with the error "There was a problem starting your desktop. Please contact your administrator." The end-user should retry the connection BEFORE contacting the administrator, since this usually works.

  • In the Procura app, dragging a sub-window leaves a trail of duplicate sub-windows.

  • If you launch and then cancel the same desktop or app twice before it connects, it will not connect when you launch it for the third time.

  • Web Apps not designed for or tested with iPhones may require extra scrolling.

  • When updating to a newer version of the Workspot Client, two Client icons are shown on your device. The duplicate icon is deleted once the new version is fully installed.

  • On published apps, the "published app" icon may overlap the "Minimize" button.

  • Some Web Apps may not display or function properly if the Web server expects only certain browsers/device combinations.

  • On the UK-layout Magic Keyboard, Control, Option, and Command key sequences do not work.

  • When multi-factor authentication is used, no error message is given if the multi-factor challenge is ignored by the user.

  • When a user launches a desktop and cancels it before it opens, the next launch will not complete. Workaround: cancel the second launch. The next launch will work normally.

Related Documentation