Highlights
Available in the iPhone/iPad App Store.
Fixed: a bug that prevented users from signing into their Workspot desktops with a “Could not connect to Workspot remote gateway” error.
The rarely used “FAQs” and “Ask a Question” features have been removed.
System Requirements
iOS 16 and 17.
Joining the Beta Program via Apple TestFlight
Beta releases are handled through Apples TestFlight program. We provide a link for each Beta release. Clicking this link on your iOS device takes you to a Web page that invites you to install Apple’s TestFlight app if you haven’t already and to join the Beta program for the individual Beta release.
The link for the Workspot iOS Client 6.1.2 is https://testflight.apple.com/join/gKTd3iFb.
Known Issues
An external mouse will sometimes leave a faint trail on the display.
With Web Applications, the Client ignores any URLs the administrator has added to Control's URL blacklist, allowing access to these sites.
When using an external Magic Keyboard, left-clicking the trackpad mouse can crash the Client when using a Web application. This does not occur with Workspot desktops or RD Pool applications.
In iOS 16, the on-screen keyboard may obscure parts of the Workspot desktop sign-in fields on the first launch of a non-persistent desktop.
When a power-managed desktop resumes from sleep, the connection may time out prematurely with the error "There was a problem starting your desktop. Please contact your administrator." The end-user should retry the connection BEFORE contacting the administrator, since this usually works.
In the Procura app, dragging a subwindow leaves a trail of duplicate subwindows.
If you launch and then cancel the same desktop or app twice before it connects, it will not connect when you launch it for the third time.
Web Apps that were not designed for or tested with iPhones may require extra scrolling.
When updating to a newer version of the Workspot Client, two Client icons are shown on your device. The duplicate icon is deleted once the new version is fully installed.
On published apps, the "publshed app" icon may overlap the "Minimize" button
Some Web Apps may not display or function properly if the Web server expects only certain browsers/device combinations.
On the UK-layout Magic Keyboard, Control, Option, and Command key sequences do not work.
When multi-factor authentication is used, no error message is given if the multi-factor challenge is ignored by the user.
When a user launches a desktop and cancels it before it opens, the next launch will not complete. Workaround: cancel the second launch. The next launch will work normally.