--- title: "Workspot Android Client 9.0.0 Notes" slug: "workspot-android-client-9-0-0-notes" updated: 2026-07-06T20:51:02Z published: 2026-07-06T20:51:02Z canonical: "docs.workspot.com/workspot-android-client-9-0-0-notes" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.workspot.com/llms.txt > Use this file to discover all available pages before exploring further. # Workspot Android Client 9.0.0 Notes ## Highlights - Released on July 1, 2026. - Support for Control's Entra ID "[reduced prompts](/v1/docs/control-setup-configuration-page#entra-idthirdparty-idp-credential-caching)" settings on the “Setup > Configuration” page; that is, "Normal" and "Less Strict" are now supported in addition to "Strict." - If a user signs in and has no desktop or application entitlements (that is, their Client dashboard is empty), this is now reported to Control (to be shown in [Event Logs](/v1/docs/workspot-control-event-logs)), and to [Watch](/v1/docs/using-workspot-watch#alarms-page) as a “User_No_Entitlement” Alarm. - Device details such as RDP version, time zone, number of monitors, identity provider, and Client options are now reported to Watch. - Client log files are no longer deleted during a Client Reset operation because users often reset the Client before asking IT for help. To delete the log files, uninstall the Client. - The Client now reports the connect time of failed reconnection attempts in addition to the successful attempt. ## System Requirements - Android 13-16 and Dex. ## Installation ### Production Versions - The Client typically auto-updates from the Google Play store once the update is released. - To update manually: - Go to the [Google Play Store](https://play.google.com/store/apps/details?id=com.workspot.client.workspotandroid&hl=en_us). - Under "About This App" in the Play Store page, verify that it is the version you are expecting. - Install the version normally. ### Beta Versions Between the Beta and Production releases, the Beta version is available in the [Google Play Store](https://play.google.com/store/apps/details?id=com.workspot.client.workspotandroid&hl=en_us). To Enroll in the Beta Program: - *On your Android device,* go to the Workspot Client page in the Google Play Store. - If you are already enrolled in the Beta program, the page title will read, "Workspot (Beta)." - If you are not already enrolled in the Beta program, the page title will read "Workspot." - Scroll down to the "Join the beta" section of the app page and press the "Join" button. ![](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/google-play-store-beta.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A57%3A30Z&se=2026-11-11T05%3A57%3A30Z&sr=c&sp=r&sig=x%2Bhogc%2FdxC5S8tVGPnF66rNtNOx7OzSuOTQvpftZ5m4%3D) ## Known Issues - Screen sharing is not supported when running Microsoft Teams inside the Workspot Enterprise Browser. - Disabling screen sharing isn’t effective with some Client-side (not Cloud-side) popup windows. These will be shown regardless of the setting. - When you change the setting of “Enable Screen Sharing” in Control, it doesn’t take effect until the next time the Client is launched. - Sometimes the notification on the Client device that screen sharing is disabled is not visible. - When a power-managed desktop resumes from sleep, the connection may time out prematurely with the error "There was a problem starting your desktop. Please contact your administrator." The end-user should retry the connection *before* contacting the administrator, since this usually works. - With Workspot Web Apps, the Client ignores any URLs the administrator has added to Control's URL blacklist, allowing access to these sites. - Copy and paste are always enabled in Workspot Web Apps, regardless of the setting of "Allow Copy and Paste" in Control's Security Policies. Workaround: Deny access to Web Apps to users you want to prevent from Copy/Pasting. - The Client reports "Text Copied" not just when text is copied, but also when it is pasted. - Data copied from applications that provide formatted data only in RTF format (usually Windows applications) will be pasted as plain text in applications that don't support RTF. Workaround: Save or export the data to a file instead, using a format supported by both applications. - Data provided in RTF format by a Windows application may have a noticeable delay before being pasted locally. This is due to the Client having to request that the data be supplied again in a locally supported format (such as HTML). - The Android clipboard does not support complex HTML constructs such as tables. HTML tags such as and
are rendered as plain text. - If you disable and then re-enable Samsung Dex while the Client is open, the Client crashes and must be relaunched. - Sometimes, when downloading large files, an ‘ApplicationNotResponding’ popup appears. Workaround: Select the “Close” option and relaunch. - When disconnecting from a RAILS application, a blank screen is shown for several seconds while the connection closes. - It is occasionally possible to crash the Client by typing characters as quickly as possible, without any pauses, on the Android on-screen keyboard. This usually requires at least a couple of hundred keystrokes. - When locking/unlocking a connected desktop, the screen is not resized. - The remote application cursor and the Workspot Client cursor are briefly visible at the same time when connecting or reconnecting to a Workspot desktop or app, or when the Client is locked or unlocked. - RAIL apps, once minimized in zoom mode, do not restore. - When listing applications in the application switcher, the same RAIL app may be listed more than once.