---
title: "Windows Client Missing Toolbar"
slug: "windows-client-missing-toolbar"
updated: 2025-11-24T09:05:35Z
published: 2025-11-24T09:05:35Z
canonical: "docs.workspot.com/windows-client-missing-toolbar"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Windows Client Missing Toolbar

**Issue:** The Workspot client toolbar is not visible within the session. Users are unable to minimize or restore the session using the toolbar; the only available method is using **Windows Key + D**.

**Possible Cause:** Corruption or malfunctioning of Workspot client components.

**Resolution:** Uninstall the Workspot client completely and then reinstall the latest version to restore normal functionality.

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#### **Workspot Windows Client – Complete Removal Procedure**

To perform a clean removal of the Workspot Client, follow the steps below:

1. **Uninstall the Workspot Client** Remove the WS Client using **Control Panel → Programs and Features**.
2. **Verify and remove leftover folders** After uninstalling, check the following directories for any remaining *Workspot* folders and delete them if present:
  - `C:\Users\%Username%\AppData\Local\Workspot`
  - `C:\Users\%Username%\AppData\Local\Programs\Workspot`
3. **Remove leftover registry entries** Open the Registry Editor and delete the following key if it exists:
  - `HKEY_CURRENT_USER\SOFTWARE\Workspot`
4. **Reinstall the latest Workspot Client** Download and install the latest version of the WS Client from: [**https://www.workspot.com/download/**](https://www.workspot.com/download/)

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### **Workspot Mac Client – Complete Removal Procedure**

Follow the steps below to completely remove the Workspot Client from a macOS device:

1. **Uninstall the Workspot Application**
  - Open the **Applications** folder.
  - Locate **Workspot**.
  - Drag the Workspot app to the **Trash** (bottom-left of the Dock).
2. **Remove Workspot Containers**
  - Navigate to: `~/Library/Containers`
  - Delete all folders that begin with **"com.workspot."**
  - If the **Library** folder is hidden, press **Shift + Command + .** to show hidden files.
3. **Remove Workspot Entries from Keychain**
  - Press **Command + Space** to open Spotlight Search.
  - Type **Keychain Access** and open it.
  - Search for **"com.workspot"** and delete any related entries (e.g., tokens).
4. **Stop Background Workspot Processes**
  - Press **Command + Space** and search for **Activity Monitor**.
  - In Activity Monitor, search for processes starting with **"cfp"** running under your user.
  - Select the process and choose **Force Quit**.
5. **Reboot the Mac**
  - Restart the system to ensure all components are fully removed.
6. **Reinstall the Workspot Client**
  - Open the **App Store**, download the **Workspot** client, and reinstall it.
  - Launch the client and validate functionality.