---
title: "Upgrade Workspot Agent (RD Server/Managed Gateway/Desktop) from Azure RUN Command"
slug: "upgrade-workspot-agent-rd-servermanaged-gatewaydesktop-from-azure-run-command"
updated: 2024-07-16T13:13:16Z
published: 2024-07-16T13:13:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrade Workspot Agent (RD Server/Managed Gateway/Desktop) from Azure RUN Command

- This task is normally performed by the Support & Ops team whenever a new Agent releases to test on Desktops/Gateways/RD App Servers, before releasing the Agent to the Production.
- In some cases, if there is a hotfix to address the specific issues.

### Prerequisites:

- Need to have access to Customer’s Azure Portal and appropriate permission to execute commands from Run
- Workspot Agent version URL that needs to be updated.

### How to execute Script from Azure RUN:

- Get the latest Gateway/Desktop Agent Version details.

Ex: [https://workspotbuilds.blob.core.windows.net/agentwindowsproduction/3.8.1/2298/aa381c64-be7d-4c32-986d-1bd991bfee5f/WorkspotAgentSetup.msi](https://workspotbuilds.blob.core.windows.net/agentwindowsproduction/3.8.1/2298/aa381c64-be7d-4c32-986d-1bd991bfee5f/WorkspotAgentSetup.msi)

- Update the latest Agent URL in the Script file at the below-highlighted location.

Stop-Service -name "workspot Agent"

Stop-process -name *workspot*

echo "Service and Process Stopped"

# Add the required Agent URL link here ## <https....msi>

###############################

$url = "https://workspotbuilds.blob.core.windows.net/agentwindowsproduction/3.8.1/2298/aa381c64-be7d-4c32-986d-1bd991bfee5f/WorkspotAgentSetup.msi"

##############################

$output = (Get-Location).Path+"WorkspotAgentSetup.msi"

$start_time = Get-Date

$Temp=Invoke-WebRequest -Uri $url -OutFile $output

#echo "Started running Agent Installer"

# Install Agent

$arguments = "/i $($output) /q NoregisterAgent=true /l*v install.log"

Start-Process "msiexec.exe" $arguments -Wait -PassThru

Start-Service -name "workspot Agent"

- Login Azure CSP [https://partner.microsoft.com/en-US/](https://partner.microsoft.com/en-US/)
- Access the Customer Portal
- Go to Required GWs

![](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/7d88a884-63b3-4225-9f56-371dd939bdc8.png)

- Go to RUN Command and Paste the Script

![](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/cb107098-f85f-4aa9-9ead-ca254fe1cad4.png)

- Observe the Output

![](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/357223b2-d00e-44ef-a213-27db5a3b5094.png)

- Validate the Agent Version from Azure RUN by executing the following command.

*Get-WmiObject win32_product|?{$_.Name -like '*Workspot*'}|Select-Object Name, Version*

![](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/2d09a09e-f48b-4343-8b23-09bb8a1bb748.png)

- The same can be verified from Watch or Control and Verify the Agent version.