The Workspot IGEL Client

The Workspot IGEL Client runs on the IGEL Secure Endpoint OS, giving your IGEL users access to their Workspot Desktops and Applications.

Workspot and IGEL have partnered to deliver a cutting-edge, secure, high-performance endpoint management solution. With Workspot’s Unified Digital Workplace Platform, validated through the IGEL Ready Program and available on the IGEL App Portal, enterprises can seamlessly access their cloud-native enterprise VDI solutions to maximize security, efficiency, portability, and IT scalability. Workspot empowers IT teams to securely deliver web and virtual apps and cloud-native enterprise desktops while simplifying management and reducing operational costs and complexity.

This article covers the use, configuration, and management of the IGEL Client. It does not cover IGEL administration in general.

Note: This article is a preview of the release 2.0.0 documentation.

Recent and Upcoming Releases

IGEL Client 2.0.0

Released on March 17, 2025.
The Client 2.0.0 features are considered the baseline for this article.

IGEL Client 1.0.0

Initial release.
Not covered in this article.

Features

Supported on IGEL OS 12.5.1 and 12.5.2

Limitations

Installing the Workspot IGEL Client

The IGEL Client is typically pushed by your IT administrator to IGEL Secure Endpoint OS devices without user intervention, using your organization’s UMS server.

A user with adequate permissions can also download and install it from the IGEL Portal.

Using the IGEL Client

The information below is specific to the IGEL Client. See Workspot Client Quick Start for general information about Workspot Clients.

Signing in to the Client

The Workspot Client will appear on your IGEL desktop as an icon with the Workspot logo. Click the logo to launch the Client.

You may be asked to enter a “Company Identifier” on the first Client screen. Get this from your IT administrator if necessary. It is usually a variation on your company name.

You will see a login screen, which may vary from the ones shown below. Follow the prompts for your account credentials:

Workspot login screen displaying account selection options for users. — *Username screen (yours may differ).*

Workspot login screen prompting for password entry and offering recovery options. — *Password screen (yours may differ).*

Using the Client

Once signed in, you will see the Client dashboard. Each icon is a Workspot Desktop or Application. Only Workspot resources you are entitled to use are displayed.

Workspot application launcher displaying various Windows desktop icons and user options. — *Client Dashboard showing several remote Workspot Desktops and Applications.*

Click on an icon to run the remote Workspot Desktop or Application. You will be prompted for its sign-in credentials, which are cached so you do not have to enter them again next time.

Login interface displaying username and password fields for user access. — *Login prompt for a Workspot Desktop.*

Once you have given the credentials, you are connected to the Workspot resource. In the example below, this is a Windows desktop:

AVD Remote Desktop Client interface displayed on a computer screen with application icons. — *A Workspot Desktop.*

In general, you use the Workspot desktop as you would a local desktop.

Options Bar

AVD Remote Desktop Client interface for IGEL OS with control buttons displayed. — *Options bar.*

At the top of the Desktop/Application display is the Options bar. This is usually invisible but appears when you put the mouse over the top center of the display. It currently implements the following controls:

Disconnect (“X”): Closes the connection to the Desktop/Application without signing you out of it. You can reconnect to the same Desktop session later and pick up where you left off if the session hasn’t timed out.
Minimize (“_”): Put the Desktop/Application in the taskbar.
Restore (small “□“): Restore a minimized window.
Maximize (large “□“): Use full-screen or multi-screen display.

Settings Menu (Gear Icon)

The Client Dashboard has a Settings Menu, shown as a gear icon. Click this to see the menu, which has multiple tabs.

Workspot interface displaying various virtual desktop options and a settings icon. — *Settings Icon.*

The Settings Menu has four tabs: User, RDP, System, and About. They currently do not support the full range of options available for the Windows and Mac Clients.

User Tab

User settings interface displaying options for locking and managing user accounts. — *User tab.*

Lock: Locks the Client, which can be unlocked again with a Client PIN or user credentials. You can also close the Client from the lock screen.

RDP Tab

Remote Desktop Settings interface showing RDP option and multiple monitor settings. — *RDP tab.*

“RDP” stands for “Remote Desktop Protocol,” the protocol used by the Client to communicate with Workspot Desktops and Applications.

Use Multiple Monitors: when selected, you can use all your monitors in full-screen mode with the Client.

System Tab

Workspot interface showing system settings and application icons for remote access. — *System tab.*

Upload Logs. Sends the Client logs to where your IT administrators can examine them.
Reset. Signs you out of the Client and restors its original settings.

About Tab

Workspot interface showing user details and application icons for remote access. — *About tab.*

Lists the Client version, your username, and a link to Workspot patents.

Settings in IGEL Setup

TBD.