Issue:
When deleting and creating a new virtual machine (VM) in the Workspot Cloud-Pool, the new VMs are not joining the domain and Fully Qualified Domain Names (FQDNs) are not showing in the Workspot-Control.
Resolution:
To resolve this issue, follow these steps to clone the base template, log in to the cloned Template VM, and validate the configeditor.xml file in the Workspot Config-Editor.
Steps to Validate Workspot Config-Editor:
Clone the Template:
Clone the base template and log in to the cloned Template VM using its IP address.
Navigate to Workspot Config-Editor:
Go to the path C:\Program Files\WorkspotAgent.
Right-click on the WorkspotConfigEditor.exe file and select "Run as Administrator."
Configure Workspot Config-Editor:
In the Workspot Config-Editor, configure the values at the highlighted places (these are typically the settings related to domain and FQDN).
Validate the configuration by clicking "Test Secure Credentials" and then click "Submit."
Start the Workspot Agent Service:
Open the Run dialog (press Windows + R), type services.msc, and press Enter.
Find the "Workspot Agent" service, right-click, and select "Start" if it is not already running.
Log off and Move Template to Published State:
Log off from the Template VM after making the changes.
In the Workspot Control, move the Template to the "Published" state.
Assign Template to Pool:
Assign the newly configured template to the pool WestEUGPUNV12.
Try creating a new VM inside the pool to verify that the domain joins and FQDNs are now appearing correctly in the Workspot-Control.