--- title: "Error Code: 50331703" slug: "error-code-50331703" updated: 2025-06-25T06:35:48Z published: 2025-06-25T06:35:48Z canonical: "docs.workspot.com/error-code-50331703" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.workspot.com/llms.txt > Use this file to discover all available pages before exploring further. # Error Code: 50331703 **Error**: Your computer can't connect to the remote computer because the Remote Desktop Gateway server is expecting an authentication method different from the one attempted. Contact your network administrator for assistance. **Possible Cause**: AAD auth type mismatched. **Possible Solution:** Ensure the gateway supports AD (UN/Pass) or AAD (Token) authentication. Configure client authentication accordingly for gateway authentication and authorization.