---
title: "Error Code: 4871"
slug: "error-code-4871"
updated: 2025-06-25T05:39:16Z
published: 2025-06-25T05:39:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Code: 4871

> **In the virtual machine security event, you may see the following error:***Logon Type: 3 Account For Which Logon Failed: Security ID: S-1-0-0 Account Name: AD\abc@workspot.com Account Domain: - Failure Information: Failure Reason: The user has not been granted the requested logon type at this machine. Status: 0xC000015B Sub Status: 0xC000015B***

**Possible Cause:** The system administrator has restricted the Remote logon. This means the user is not permitted to connect to the remote machine using the current RDP connection method. To resolve this, contact your system administrator or technical support for assistance.

**Possible Solution:**

- **Using Group Policy (for domain-joined machines)**
  - Open Group Policy Management Console (gpmc.msc)
  - Edit or create a GPO applied to the affected machines
  - Go to: Computer Configuration > Policies > Windows Settings > Security Settings > Local Policies > User Rights Assignment and verify:
    - Allow log on through Remote Desktop Services: Add appropriate users/groups
    - Deny log on through Remote Desktop Services: Ensure the user is *not* listed here
- **Verify Group Membership**
  - Ensure the user is a member of the Remote Desktop Users group on the target machine