--- title: "Error Code: 3(1)" slug: "error-code-31" tags: ["Error Code", "ErrorCode", "Watch", "Workspot Watch"] updated: 2025-08-01T16:22:20Z published: 2025-08-01T16:22:20Z canonical: "docs.workspot.com/error-code-31" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.workspot.com/llms.txt > Use this file to discover all available pages before exploring further. # Error Code: 3(1) **This is not an error.** This event occurs because of the VM idle timeout policy set for the pool, which disconnects inactive VMs after a specified duration. The user can attempt to launch the desktop from the Workspot client, which should allow for a successful reconnection to the session.