---
title: "Error Code: 2732"
slug: "error-code-2732"
updated: 2025-07-10T08:26:36Z
published: 2025-07-10T08:26:36Z
canonical: "docs.workspot.com/error-code-2732"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Code: 2732

**Error**: Desktop Pool VM, Domain join failed with [Error Code:2732] “An account with the same name exists in Active Directory. Re-using the account was blocked by security policy.”

![](https://cdn.us.document360.io/ad9153e1-c8de-4f56-94f2-b717a1fc3a68/Images/Documentation/762e6f01-41b0-4a94-acea-aef1e23b0157.png?sv=2026-02-06&spr=https&st=2026-10-12T12%3A05%3A22Z&se=2026-10-12T13%3A05%3A22Z&sr=c&sp=r&sig=1JZtmH9zerPKE9nS2s62TQHTcSexLWX6LnisRhPTQsg%3D)

**Possible Cause:** This error is because of the additional protections introduced by MS to prevent domain join operations from reusing an existing computer account. For details, please refer to the Microsoft article [KB5020276—Netjoin: Domain join hardening changes](https://support.microsoft.com/en-au/topic/kb5020276-netjoin-domain-join-hardening-changes-2b65a0f3-1f4c-42ef-ac0f-1caaf421baf8)

**Possible Fix:** To fix the issue, please create a new or existing group policy that applies to all domain controllers, add the join service account used in the Workspot template to a member of a trusted owner, under

Configuration\Policies\Windows Settings\Security Settings\Local Policies\Security Options, double-click Domain Controller: Allow computer account re-use during domain join.

**Reference Links:**

- [Advisory - Domain join hardening affecting VMs Provisioning.docx](https://workspot-my.sharepoint.com/personal/ashisha_workspot_com/_layouts/15/Doc.aspx?sourcedoc=%7B33E78EBA-A735-47D9-B7BC-8B030972AE8B%7D&file=Advisory%20-%20Domain%20join%20hardening%20affecting%20VMs%20Provisioning.docx&action=default&mobileredirect=true)
- [kb5020276-netjoin-domain-join-hardening-changes](https://support.microsoft.com/en-au/topic/kb5020276-netjoin-domain-join-hardening-changes-2b65a0f3-1f4c-42ef-ac0f-1caaf421baf8)