---
title: "Error Code: 2"
slug: "error-code-20"
tags: ["Error Code", "ErrorCode", "Watch", "Workspot Watch"]
updated: 2025-08-29T04:06:54Z
published: 2025-06-25T05:28:36Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Code: 2

**Error:** Remote disconnection by user. Please try again or contact your administrator.

**Possible Cause:** The VM might be restarting; one of the reasons could be because of the patch installation. As a result, the remote desktop terminated or did not accept the user’s connection.

**Possible Solution:** Wait for the virtual machine to get to the ready state. Verify that the VM is in the ready state in the Control. A Watch Admin can check the machine's status using the boot diagnostic feature in Watch > Resources > Cloud Desktop > Boot Diagnostics.

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