---
title: "Error Code: 1331"
slug: "error-code-1331"
updated: 2025-07-10T08:26:18Z
published: 2025-07-10T08:26:18Z
canonical: "docs.workspot.com/error-code-1331"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Code: 1331

- **Error**: Domain join failed with [Error Code:1331]. This user can’t sign in because this account is currently disabled.

- **Possible Cause:** The Domain join Workspot Agent Service account used in the WorkspotConfigEditor has been disabled in the AD.

- **Possible Solution:** Enabling the Workspot Agent Service account in the AD can fix the issue. The recommendation is to set the Workspot Agent Service account and password to never expire.