---
title: "Error Code: 1302"
slug: "error-code-1302"
tags: ["Error Code", "ErrorCode", "Watch", "Workspot Watch"]
updated: 2025-06-25T05:46:15Z
published: 2025-06-25T05:46:15Z
canonical: "docs.workspot.com/error-code-1302"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.workspot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Code: 1302

There could be a few possibilities for this error code:

- **Possible Cause:** The license is fully utilized, and no available Workspot license is available.
- **Possible Solution:** If you are a BYOC customer, increase the license from Control > Profile > Subscription. For other licensing models, please reach out to your Workspot Account manager.

- **Possible Cause:** The user is attempting to launch a desktop from a pool that has no available desktops in the "Ready" state.
- **Possible Solution:** Ensure that no desktops in the pool are in an error or failed state. If all desktops are currently assigned to end-users, consider adding more desktops to the pool.

- **Possible Cause:** For Enterprise Customers, a user can access non-persistent desktops and Cloud Apps; however, they get an error while accessing Persistent desktops.
- **Possible Solution:** Ensure the user is part of the Named Users License group.