Customer Advisory: Mandatory JRE Update Required on All Workspot Enterprise Connectors

Action Required by July 4, 2025

Workspot will soon require the Azul Zulu 21.0.7 JRE (Java Runtime Environment) on your Workspot Enterprise Connector servers (which currently require Zulu 8). Once Connector requires Zulu 21, it will cease functioning except on updated Connector servers.

We cannot make this update automatically, so you must do it yourself.

Required Steps

Update your Workspot Enterprise Connector servers by July 4, 2025, as follows:

1. Identify your Connector servers and their hostnames.

   1. In Workspot Watch, go to "Infrastructure" and filter "Type" to show only Connectors.

   2. Alternatively, in Workspot Control, go to "Cloud > Private Cloud" and click on each Private Cloud in turn.

2. On each Connector server:

   1. Sign in as an administrator.

   2. Download and install https://cdn.azul.com/zulu/bin/zulu21.42.19-ca-jre21.0.7-win_x64.msi

   3. (Leave Azul Zulu 8 alone; it is currently still required.)

3. This future-proofs your Connectors.

Once Zulu 8 is no longer supported, we will let you know, and request that you uninstall Zulu 8.

If you have questions, contact Support.

Related Document

Workspot Enterprise Connector.